Inbox & Admin
- Email management
- Calendar scheduling
- File organization
ADMIN & OPERATIONS VIRTUAL ASSISTANT
Hi, I'm Kiana!
Admin & Operations Support for Digital Creators and Small Online Businesses
I keep your inbox, customer records, content schedule, and spreadsheets organized, so you can spend more of your time doing what you can only do.
Philippines (UTC+8) · Flexible hours · Open to full/part-time and freelance roles
WHAT I CAN HELP WITH
Keeping your business and work organized, one task at a time.
CRM & Customer Records
- Contact updates
- Lead tracking
- Follow-ups
Data & Research
- Spreadsheets and reporting
- Data cleaning
- Competitor and lead research
Content Support
- Notion content calendars
- Graphic design
- Post scheduling
Additional web support: website creation, maintenance, and content updates.
ABOUT ME
Organized, detail-oriented, and always ready to learn.
I’m a virtual assistant and Computer Science student based in the Philippines. On the side, I also run my own small digital product shop, Choyeo Digitals, where I manage everything from product listings and customer inquiries to content scheduling and product creation. I’ve gained experience in data entry and records verification at a local government office, along with writing and editing for my college publication as an Associate Editor.
I'm most comfortable with the tools creators and small online businesses actually use: Google Workspace, Notion, Asana, Canva, Excel, and Zoho CRM. I learn new tools quickly, communicate clearly in writing, and send regular updates so you always know where things stand.
✓ Attention to Detail
Verified and processed 50+ resident ID cards and records against source documents.
✓ Organization
Built Notion systems for content, listings, and scheduling across 5 digital products.
✓ Adaptability
Learned Zoho CRM and Asana through hands-on practice and applied them in real projects.
✓ Reliability
Met publication deadlines at The Datalink and published 3 feature articles, as well as coordinated 4 teams for a school event.
SERVICES
How I can support you
Practical admin and operations support that keeps your everyday work organized.
Inbox, Calendar & File Management
I keep your inbox organized, your schedule on track, and your files easy to find.
- Inbox labels and filters
- Calendar scheduling and conflict checks
- Folder structures and naming conventions
- Document and proposal formatting
CRM & Customer Records
I help maintain your customer information accurate, organized, and ready for follow-ups.
- Contact and lead updates
- Follow-up tracking and task reminders
- Customer inquiry handling
- Record verification
Spreadsheets, Data & Research
I turn scattered information into clean data, clear trackers, and insightful reports.
- Data entry and cleaning
- Duplicate removal and standardization
- Tracking sheets and monthly summaries
- Competitor and lead list research
Content Scheduling & Creator Support
I help turn your content plans into organized, scheduled posts that are ready to publish.
- Notion content calendars
- Canva graphics
- Post scheduling
- Product listing updates
Website development & maintenance: content updates, simple landing pages, responsive web design implementation, and link and mobile testing.
MY WORK
See what I can do.
Explore my sample projects and see how I approach data management, research, organization, and administrative support.
View My PortfolioMY APPROACH
A simple workflow for every task.
01
Understand
Confirm the task, priorities, deadline, and preferred tools before starting.
02
Organize
Set up a clear structure or checklist before beginning the work.
03
Execute
Complete the task carefully, keeping formatting and naming consistent.
04
Review
Double-check accuracy, links, and formatting before anything goes out.
05
Deliver
Hand over the finished work in a clear, organized format.
06
Update
Send a short end-of-day summary so you know what's done and what's next.
TOOLS
Tools I work with
Admin
Gmail
Email organization, management, and professional communication.
Google Calendar
Scheduling, planning, and calendar organization.
Google Drive
File storage, organization, sharing, and management.
Google Docs
Collaborative document creation, editing, and formatting.
Microsoft Word
Document creation, editing, and professional formatting.
PowerPoint
Presentations and visual reports.
Data & CRM
Microsoft Excel
Data entry, cleaning, organization, and formulas.
Google Sheets
Spreadsheet management, data organization, and collaboration.
Zoho CRM
Basic CRM practice, contact organization, and record management.
Zapier
Exploring workflow automation and app integrations.
Planning & Content
Notion
Note-taking, task management, and project organization.
Trello
Organizing tasks, tracking workflows, and managing projects.
Asana
Task management, project tracking, and team collaboration.
Canva
Creating and designing visual content and graphics.
Gumroad
Digital product publishing and storefront management.
Ko-fi
Digital product listings and creator storefront management.
Also: HTML, CSS, and GitHub for website development projects and maintenance.
RESUME
Want to know more about my experience?
Take a look at my resume for a quick overview of my skills, education, tools, and experience.
Download Resume
CONTACT
Let's work together.
Tell me what’s taking up your time, and I’ll reply within 24 hours. Prefer to talk first? Book a free 15-minute call with me using Calendly.
Email
kianayeo15@gmail.com
Location
Philippines (UTC+8)
Availability
Open to Full-time, Part-time, & Freelance Opportunities